Delivery Options & Prices

**Please note that if you are ordering Personalised items delivery and ordering restrictions apply, please see below**

Working days are Monday – Friday, excluding Saturdays and Sundays and Bank Holidays. The below delivery dates are for mainland addresses and should only be used as a guide. They are updated daily and are pretty accurate for most parts of the country but if you live in a remote area or in the Highlands or Ireland please allow at least one extra working day.

Standard delivery – £3.00 (Free on orders over £10 if not in U.K orders over £15)

Your delivery will take an estimated time of 3-4 working days may be up to 7 if you have ordered a custom made personalised item. If you are located outside the UK express and next day are not available, you can see here for estimated delivery times to where you are located but the standard times are – Europe delivery aim: 3-5 working days,
Worldwide delivery aim: 6-7 working days.

Express delivery – £5.95

Order by 15:00 today for guaranteed 48hrs delivery, excluding weekends and bank holidays.
Orders placed after 15:00 Friday or over the weekend will be dispatched the next available working day.

Next day delivery – £7.95

Order by 15:00 today for delivery tomorrow excluding weekend and bank holidays.
Your parcel will be dispatched on the day of order to arrive with you by 19.00 the next working day.
Orders placed after 15:00 Friday or over the weekend will be dispatched the next working day
Delivery of personalised orders Personalised rhinestone orders aren’t available on a Next Day service.. Orders for Personalised Banners, cards and other categories must be placed before 1 pm for same-day dispatch.

Returns and Refunds

We want you to be happy with everything you buy from us. If you are not completely satisfied with any* of the goods you purchase, please return them within 14 days and we will refund you. You can see our full return policy if you wish to know more details.

*Please note that personalised items can only be returned if the goods are faulty.

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